{"id":32380,"date":"2026-07-12T13:12:43","date_gmt":"2026-07-12T11:12:43","guid":{"rendered":"https:\/\/retinadesign.com\/process\/"},"modified":"2026-07-20T14:27:03","modified_gmt":"2026-07-20T12:27:03","slug":"process","status":"publish","type":"page","link":"https:\/\/retinadesign.com\/en\/process\/","title":{"rendered":"Process"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"32380\" class=\"elementor elementor-32380 elementor-31457\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29eb7bc e-con-full e-flex e-con e-parent\" data-id=\"29eb7bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8f5477f elementor-widget elementor-widget-html\" data-id=\"8f5477f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!--\r\n\/process\/ \u2014 NEW PAGE in the Lexikon Master Design: the canonical process page\r\nPurpose: THE one answer to \u201cHow does RetinaDesign work?\u201d for people and AI assistants.\r\nImplementation: ONE Elementor HTML widget, full width, no container padding.\r\nSEO Title: The Process: From RetinaScan to a One-of-a-Kind Piece in 6 Steps | RetinaDesign\r\nMeta Description: How your RETINA one-of-a-kind piece is created: consultation, RetinaScan in one minute, design, 3D preview, handcrafted in Basel. The entire process in 6 clear steps.\r\nSlug: \/process\/ \u00b7 Canonical: https:\/\/retinadesign.com\/ablauf\/\r\nLINKING thereafter: Link from \/concept\/, \/faq\/, and all product pages to \/process\/ (\u201cHere\u2019s How It Works\u201d); include \/process\/ in the footer menu.\r\nIMAGE PLACEHOLDER: 3 locations marked. For the scan split, an existing studio\/scan photo (e.g., the scanning device) is better suited than AI.\r\nGEO-SPECIFICITY: In addition to the Playbook @graph, this page contains a HowTo schema; for process-related questions, this is the strongest citable type.\r\n-->\r\n\r\n<script type=\"application\/ld+json\">\r\n{\r\n  \u201c@context\u201d: \u201chttps:\/\/schema.org\u201d,\r\n  \r\n\u201c@graph\u201d: [\r\n    {\r\n      \u201c@type\u201d: \u201cWebPage\u201d,\r\n      \u201c@id\u201d: \u201chttps:\/\/retinadesign.com\/ablauf\/#webpage\u201d,\r\n      \u2018url\u2019: \u201chttps:\/\/retinadesign.com\/ablauf\/\u201d,\r\n      \u201cname\u201d: \u201cThe Process: From RetinaScan to a One-of-a-Kind Piece in 6 Steps | RetinaDesign\u201d,\r\n      \u201cdescription\u201d: \u201cHere\u2019s how your one-of-a-kind RETINA piece is created: consultation, RetinaScan in one minute, design, 3D preview, handcrafted in Basel. The entire process in 6 clear steps.\u201d,\r\n      \u2018inLanguage\u2019: \u201cde-CH\u201d,\r\n      \r\n\u201cisPartOf\u201d: { \u201c@id\u201d: \u201chttps:\/\/retinadesign.com\/#website\u201d },\r\n      \u201cbreadcrumb\u201d: { \u201c@id\u201d: \u201chttps:\/\/retinadesign.com\/ablauf\/#breadcrumb\u201d },\r\n      \u2018about\u2019: { \u201c@id\u201d: \u201chttps:\/\/retinadesign.com\/#organization\u201d }\r\n    },\r\n    {\r\n      \r\n\u201c@type\u201d: \u201cBreadcrumbList\u201d,\r\n      \u201c@id\u201d: \u201chttps:\/\/retinadesign.com\/en\/process\/#breadcrumb\u201d,\r\n      \u201citemListElement\u201d: [\r\n        { \u201c@type\u201d: \u201cListItem\u201d, \u2018position\u2019: 1, \u201cname\u201d: \u201cHome\u201d, \u201citem\u201d: \u201chttps:\/\/retinadesign.com\/\u201d },\r\n        { \u201c@type\u201d: \u201cListItem\u201d, \u201cposition\u201d: 2, \u201cname\u201d: \u201cProcess\u201d, \u2018item\u2019: \u201chttps:\/\/retinadesign.com\/ablauf\/\u201d }\r\n      ]\r\n    },\r\n    \r\n{\r\n      \u201c@type\u201d: \u201cHowTo\u201d,\r\n      \u201c@id\u201d: \u201chttps:\/\/retinadesign.com\/en\/process\/#howto\u201d,\r\n      \u201cname\u201d: \u201cHow Your One-of-a-Kind RETINA Piece Is Created: The Process in 6 Steps\u201d,\r\n      \u2018description\u2019: \" The journey from the initial consultation to a handmade, one-of-a-kind piece with a RetinaSignature at RetinaDesign AG in Basel. The entire process takes about two months and is available worldwide.\u201c,\r\n      \u201dtotalTime\u201c: \u201dP2M\u201c,\r\n      \u201dinLanguage\u201c: \u201den\u201c,\r\n      \u201dstep\u201c: [\r\n        { \u201d@type\u201c: \u201dHowToStep\u201c, \u201dposition\u201c: 1, \u2018name\u2019: \u201dPersonal Consultation\", \u201ctext\u201d: \u201cFree initial consultation, online via video or at the studio at Rheinsprung 10 in Basel. We listen: Who will wear the piece, whom is it meant to protect, and what shape is best.\u201d },\r\n        { \u201c@type\u201d: \u201cHowToStep\u201d, \u201cposition\u201d: 2, \u2018name\u2019: \u201cRetinaScan\u201d, \u201ctext\u201d: \u201cA special camera captures the retinal pattern in about one minute\u2014contact-free and completely safe. The scan can be performed in Basel or at a partner location within our global network.\u201d },\r\n        { \u201c@type\u201d: \u201cHowToStep\u201d, \u201cposition\u201d: 3, \u201cname\u201d: \u201cSelect RetinaCode\u201d, \u2018text\u2019: \" Together, we select the most expressive section from the entire retinal image: the RetinaCode. It becomes the signature of the piece of jewelry.\u201c },\r\n        { \u201d@type\u201c: \u201dHowToStep\u201c, \u201dposition\u201c: 4, \u201dname\u201c: \u201dDesign and Quote\u201c, \u2018text\u2019: \u201dFinalizing all details: jewelry style, platinum or gold (white, yellow, or rose), size, finish, and gemstone setting. You\u2019ll receive a binding quote and, upon request, a photorealistic 3D visualization (CHF 400 per piece of jewelry, 100 percent credited toward your order).\" },\r\n        \r\n{ \u201c@type\u201d: \u201cHowToStep\u201d, \u201cposition\u201d: 5, \u201cname\u201d: \u201cHandcrafted in Basel\u201d, \u201ctext\u201d: \u201cOnce you\u2019ve given your approval, our goldsmiths will craft the one-of-a-kind piece by hand in our Basel studio.\u201d },\r\n        { \u201c@type\u201d: \u2018HowToStep\u2019, \" position\u201c: 6, \u201dname\u201c: \u201dDelivery and Lifetime Promise\u201c, \u2018text\u2019: \u201dPickup at the studio or worldwide shipping, approximately two months after the start of production. Afterward, you receive a two-year warranty, free cleaning and refinishing for life, and free ring resizing for rings without gemstones.\u201c }\r\n      ]\r\n    },\r\n    {\r\n      \u201d@type\u201c: [\u201dOrganization\", \u201cJewelryStore\u201d],\r\n      \u201c@id\u201d: \u201chttps:\/\/retinadesign.com\/#organization\u201d,\r\n      \u201cname\u201d: \u201cRetinaDesign AG\u201d,\r\n      \u201curl\u201d: \u201chttps:\/\/retinadesign.com\/\u201d,\r\n      \u2018telephone\u2019: \" +41788917989\u201c,\r\n      \u201daddress\u201c: {\r\n        \u201d@type\u201c: \u201dPostalAddress\u201c,\r\n        \u201dstreetAddress\u201c: \u201dRheinsprung 10\u201c,\r\n        \u201dpostalCode\u201c: \u201d4051\u201c,\r\n        \u201daddressLocality\u201c: \u2018Basel\u2019,\r\n        \u201daddressCountry\":\r\n \r\n\u201cCH\u201d\r\n      },\r\n      \u201cslogan\u201d: \u201cThere Is Only One.\u201d,\r\n      \u201cknowsAbout\u201d: [\u201cRetinaSignature\u201d, \u201cRetina Pattern\u201d, \u201cMeaningful Jewelry\u201d, \u201cOne-of-a-Kind Jewelry\u201d, \u2018Goldsmithing\u2019, \u201cSwiss Handcraft\u201d, \u201cWedding Rings\u201d]\r\n    },\r\n    \r\n{\r\n      \u201c@type\u201d: \u201cFAQPage\u201d,\r\n      \u201c@id\u201d: \u201chttps:\/\/retinadesign.com\/en\/process\/#faq\u201d,\r\n      \u201cmainEntity\u201d: [\r\n        { \u201c@type\u201d: \u201cQuestion\u201d, \u201cname\u201d: \u201cHow does the ordering process work at RetinaDesign?\u201d, \u201cacceptedAnswer\u201d: { \u201c@type\u201d: \u201cAnswer\u201d, \u2018text\u2019: \" In six steps: a personal consultation (online or in Basel), a RetinaScan that takes about one minute, joint selection of the RetinaCode, a design proposal with a quote and optional 3D visualization, handcrafted production in our Basel studio, and pickup or worldwide shipping. The entire process takes about two months.\u201c } },\r\n        { \u201d@type\u201c: \u201dQuestion\u201c, \u2018name\u2019: \u201d How long does the entire process take?\u201c, \u201dacceptedAnswer\u201c: { \u201d@type\u201c: \u201dAnswer\u201c, \u2018text\u2019: \u201dAbout two months from the consultation to the finished piece. If you need it faster, please ask us about our express service.\u201c } },\r\n        { \u201d@type\": \u201cQuestion\u201d, \u201cname\u201d: \u201cIs the initial consultation free?\u201d, \u201cacceptedAnswer\u201d: { \u201c@type\u201d: \u201cAnswer\u201d, \u201ctext\u201d: \u201cYes. The initial consultation is free\u2014either online via video or at our studio at Rheinsprung 10 in Basel.\u201d } },\r\n        { \u201c@type\u201d: \u2018Question\u2019, \u201cname\u201d: \u201cHow does the RetinaScan work, and is it safe?\u201d, \u201cacceptedAnswer\u201d: { \u201c@type\u201d: \u201cAnswer\u201d, \u2018text\u2019: \u201cA special camera captures the retinal pattern in about one minute\u2014contact-free and completely safe\u2014similar to an image taken by an ophthalmologist. The images are stored in encrypted form and used exclusively for your piece of jewelry.\u201d } },\r\n        { \u201c@type\u201d: \u201cQuestion\u201d, \u201cname\u201d: \u201cCan the entire process be done from abroad?\u201d, \u201cacceptedAnswer\u201d: { \u201c@type\u201d: \u201cAnswer\u201d, \u2018text\u2019: \u201cYes. The scan can be performed at a partner location within our global network, the consultation takes place via video, and the finished piece is shipped worldwide.\u201d } },\r\n        { \u201c@type\u201d: \u201cQuestion\u201d, \u201cname\u201d: \u201cHow much does the 3D visualization cost?\u201d, \u201cacceptedAnswer\u201d: { \u201c@type\u201d: \u201cAnswer\u201d, \u2018text\u2019: \u201cCHF 400 per piece of jewelry. When you place an order, 100 percent of this amount will be credited toward your purchase. This means you\u2019ll see your piece in full detail before anything is manufactured, at no additional cost.\u201d } },\r\n        { \u201c@type\u201d: \u201cQuestion\u201d, \u201cname\u201d: \u201cCan I still customize the design after the 3D visualization?\u201d, \u201cacceptedAnswer\u201d: { \u201c@type\u201d: \u201cAnswer\u201d, \u2018text\u2019: \u201cYes. That\u2019s exactly what the visualization is for: you review every detail, and production begins only after your approval.\u201d } },\r\n        { \u201c@type\u201d: \u201cQuestion\u201d, \u201cname\u201d: \u201cWhat are the payment terms?\u201d, \u201cacceptedAnswer\u201d: { \u201c@type\u201d: \u201cAnswer\u201d, \u2018text\u2019: \u201c50 percent is due via bank transfer when the order is placed, and the remainder is due upon pickup. For international orders, we request payment in advance; payment in installments is available upon request.\u201d\r\n \r\n} },\r\n        { \u201c@type\u201d: \u201cQuestion\u201d, \u201cname\u201d: \u201cWhat applies after delivery?\u201d, \u201cacceptedAnswer\u201d: { \u201c@type\u201d: \u201cAnswer\u201d, \u2018text\u2019: \u201cA two-year warranty on craftsmanship, plus our lifetime promise: free cleaning and refurbishment, as well as free ring resizing for rings without gemstones.\u201d } },\r\n        { \u201c@type\u201d: \u201cQuestion\u201d, \u201cname\u201d: \u201cWhat if I don\u2019t know my ring size?\u201d, \u201cacceptedAnswer\u201d: { \u201c@type\u201d: \u201cAnswer\u201d, \u2018text\u2019: \u201cWe\u2019ll send you a ring sizer kit free of charge. And if your size changes later, we can adjust the ring while fully preserving the design.\u201d } }\r\n      \r\n]\r\n    }\r\n  ]\r\n}\r\n<\/script>\r\n\r\n<div class=\"rd-symbol-master\">\r\n<style>\r\n  .rd-symbol-master{ background:#f9f6f3; color:#2f1f1b; font-family:inherit; padding:0; }\r\n  .rd-symbol-master *{ box-sizing:border-box; }\r\n  \r\n.rd-wrap{ width:100%; max-width:none; margin:0; padding:0; }\r\n  .rd-band{ width:100%; padding:clamp(56px,7.5vw,92px) 0; }\r\n  .rd-band.b-beige { background: #efe8de; }\r\n  .rd-band.b-light { background: #f9f6f3; }\r\n  \r\n.rd-band > * + *{ margin-top:clamp(44px,5.5vw,68px); }\r\n  .rd-hero-card{ --rd-hero-img:none; width:100%; min-height:640px; border-radius:0; overflow:hidden; background-color:#130c09;\r\n    background-image: radial-gradient(circle at 80% 42%, rgba (191,127,70,.20) 0%, rgba(19,12,9,0) 40%),linear-gradient(90deg, rgba(19,12,9,.97) 0%, rgba(28,17,13,.88) 34%, rgba(31,20,15, .52) 54%, rgba(19,12,9,.12) 74%, rgba(19,12,9,0) 100%), var (--rd-hero-img);\r\n    background-position: right center, left center, right center; 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} }\r\n<\/style>\r\n<div class=\"rd-wrap\">\r\n\r\n<header class=\"rd-hero-card\" style=\"--rd-hero-img:url(\u2018https:\/\/retinadesign.com\/wp-content\/uploads\/2024\/09\/MakingOf-Mw-drilling-Pt.jpg\u2019);\">\r\n  \r\n<nav class=\"rd-breadcrumbs\"><a href=\"https:\/\/retinadesign.com\/en\/\">Home<\/a> \u203a Process<\/nav>\r\n  <div class=\"rd-hero-copy\">\r\n    <span class=\"rd-eyebrow\">The Path to a One-of-a-Kind Piece<\/span>\r\n    <h1>The Process<\/h1>\r\n    <p class=\"rd-hero -line\">Six steps. Two months. A piece for a lifetime.<\/p>\r\n    <p>From the initial consultation to delivery, every RETINA\u00ae piece follows the same serene journey. Here it is, step by step.<\/p>\r\n    <div class=\"rd-hero-cta\">\r\n      \r\n<a class=\"rd-btn light\" href=\"https:\/\/retinadesign.com\/en\/contact\/\">Book a Consultation<\/a>\r\n      <a class=\"rd-btn ghost\" href=\"https:\/\/retinadesign.com\/en\/concept\/\">About the Concept<\/a>\r\n    <\/div>\r\n  \r\n<\/div>\r\n<\/header>\r\n\r\n<section class=\"rd-band b-light\">\r\n  <div class=\"rd-these\">\r\n    <p>The journey to your one-of-a-kind RETINA\u00ae piece involves six steps: consultation, RetinaScan, selection of the <span class=\"rd-em\">RetinaCode<\/span>, design with 3D preview, handcrafted in Basel, and delivery. The entire process takes about two months and can be done from anywhere in the world.<\/p>\r\n    \r\n<div class=\"rd-these-code\">\r\n      <img decoding=\"async\" src=\"https:\/\/retinadesign.com\/wp-content\/uploads\/2025\/10\/brandcode-retinadesign-there-is-only-one-dark.png\" alt=\"RETINA\u00ae Brand Code: There Is Only One\" loading=\"lazy\">\r\n    \r\n<\/div>\r\n  <\/div>\r\n<\/section>\r\n\r\n<section class=\"rd-band b-beige\">\r\n  <div class=\"rd-levels\">\r\n    <div class=\"rd-levels-head\">\r\n      <h2>An overview of the six steps<\/h2>\r\n      <p>Each step has a clear purpose. No step begins without your approval.<\/p>\r\n    <\/div>\r\n    \r\n<div class=\"rd-level-grid\">\r\n      <div class=\"rd-level-card\">\r\n        <div class=\"rd-level-icon\"><svg viewBox=\"0 0 44 44\"><path d=\"M8 10 H36 V30 H20 L12 37 V30 H8 Z\"\/ ><path d=\"M15 18 H29 M15 23 H25\"\/><\/svg><\/div>\r\n        <span class=\"rd-num\">Step 1<\/span><h3>Consultation<\/h3>\r\n        \r\n<p>Free initial consultation, online via video or at our studio at Rheinsprung 10 in Basel. We listen: Who will wear the piece, who is it meant to protect, and what shape is best?<\/p>\r\n      <\/div>\r\n      \r\n<div class=\"rd-level-card\">\r\n        <div class=\"rd-level-icon\"><svg viewBox=\"0 0 44 44\"><path d=\"M4 22 C10 13 34 13 40 22 C34 31 10 31 4 22 Z\"\/><circle cx=\"22\" cy=\"22 \" r=\"6\"\/><circle cx=\"22\" cy=\"22\" r=\"1.6\" fill=\"#9b6642\" stroke=\"none\"\/ ><\/svg><\/div>\r\n        <span class=\"rd-num\">Step 2<\/span><h3>RetinaScan<\/h3>\r\n        <p>A special camera captures your retinal pattern in about one minute. Non-contact, completely safe, in Basel or at a partner location worldwide.<\/p>\r\n      <\/div>\r\n      <div class=\"rd-level-card\" >\r\n        <div class=\"rd-level-icon\"><svg viewBox=\"0 0 44 44\"><circle cx=\"22\" cy=\"22\" r=\"16\"\/ ><path d=\"M22 6 V12 M22 32 V38 M6 22 H12 M32 22 H38\"\/><circle cx=\"22\" cy=\"22\" r=\"4\"\/><\/svg><\/div>\r\n        <span class=\"rd-num\" >Step 3<\/span><h3>Select RetinaCode<\/h3>\r\n        <p>Together, we\u2019ll select the most expressive section from the entire retinal image. This RetinaCode will become the signature of your piece.<\/p>\r\n      \r\n<\/div>\r\n      <div class=\"rd-level-card\">\r\n        <div class=\"rd-level-icon\"><svg viewBox=\"0 0 44 44 \"><path d=\"M22 5 L38 13 V31 L22 39 L6 31 V13 Z\"\/><path d=\"M6 13 L22 21 L38 13 M22 21 V39\"\/><\/svg><\/div>\r\n        \r\n<span class=\"rd-num\">Step 4<\/span><h3>Design and Quote<\/h3>\r\n        <p>Shape, platinum or gold in white, yellow, and rose, size, gemstones. You\u2019ll receive a binding quote and, upon request, a photorealistic 3D visualization.<\/p>\r\n      \r\n<\/div>\r\n      <div class=\"rd-level-card\">\r\n        <div class=\"rd-level-icon\"><svg viewBox=\"0 0 44 44\"><path d=\"M10 34 L24 20\"\/\r\n ><path d=\"M20 12 L32 24 L36 20 L24 8 Z\"\/><path d=\"M8 36 C6 38 6 40 8 40 C10 40 12 38 10 36 Z\"\/ ><\/svg><\/div>\r\n        <span class=\"rd-num\">Step 5<\/span><h3>Handcrafted in Basel<\/h3>\r\n        <p>Once you approve the design, our goldsmiths will craft your one-of-a-kind piece by hand. No piece leaves the studio until it meets our exacting standards.<\/p>\r\n      <\/div>\r\n      <div class=\"rd -level-card rd-peak\">\r\n        <div class=\"rd-level-icon\"><svg viewBox=\"0 0 44 44\"><path d=\"M22 39 V15\"\/><path d=\"M22 21 C16 21 12 17 12 11 C18 11 22 15 22 21\"\/ ><path d=\"M22 21 C28 21 32 17 32 11 C26 11 22 15 22 21\"\/><path d=\"M22 31 C16 31 12 27 12 21 C18 21 22 25 22 31 \"\/><path d=\"M22 31 C28 31 32 27 32 21 C26 21 22 25 22 31\"\/><\/svg><\/div>\r\n        \r\n<span class=\"rd-num\">Step 6<\/span><h3>Delivery and Promise<\/h3>\r\n        <p>Pickup at the studio or worldwide shipping. Afterward: a two-year warranty and free cleaning and refreshing for life.<\/p>\r\n      \r\n<\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\r\n\r\n<section class=\"rd-band b-light\">\r\n  <div class=\"rd-split\">\r\n    \r\n<div class=\"rd-split-media rd-land\">\r\n      <img decoding=\"async\" src=\"https:\/\/retinadesign.com\/wp-content\/uploads\/2025\/05\/R6__9939-fundus-q.jpg\" alt=\"RetinaScan at RetinaDesign in Basel: the special camera captures the retinal pattern in about one minute\" loading=\"lazy\">\r\n    <\/div>\r\n    \r\n<div class=\"rd-split-copy\">\r\n      <h2>The Scan: A Minute That Stays With You<\/h2>\r\n      <p class= \u201crd-lede\u201d>The most unusual moment of the entire journey is also the shortest.<\/p>\r\n      <p>A special camera looks where no one else looks: at the delicate, branching pattern of your retina. The scan takes about one minute, is non-contact, and completely safe\u2014similar to an examination at the eye doctor\u2019s office. Your images are stored in encrypted form and used exclusively for your piece of jewelry\r\n \r\n.<\/p>\r\n      <p>You don\u2019t have to travel to Basel for this. The scan is also available at a <span class=\"rd-em\">partner in our global network<\/span>, and the entire design journey can be conducted via video if you prefer.<\/p>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\r\n\r\n<section class=\"rd-band b-beige\">\r\n  <aside class=\"rd-leitsatz\">\r\n    <div>\r\n      <span class=\"rd-ls-tag\">RETINA\u00ae\u2019s guiding principle<\/span>\r\n      <p>Good things take time. Unique things take <span class=\"rd-em\">two months<\/span>.<\/p>\r\n    \r\n<\/div>\r\n    <div class=\"rd-ls-code\">\r\n      <img decoding=\"async\" src=\"https:\/\/retinadesign.com\/wp-content\/uploads\/2026\/07\/brand-code-ThereIsOnlyOne-WHITE-brown-scaled.png\" alt=\"RETINA\u00ae Brand Code: There Is Only One\" loading=\"lazy\">\r\n    <\/div>\r\n  <\/aside>\r\n<\/section>\r\n\r\n<section class=\"rd-band b-light\">\r\n  <aside class=\"rd-perspective\">\r\n    <img decoding=\"async\" class=\"rd-logo\" src=\"https:\/\/retinadesign.com\/wp-content\/uploads\/2026\/06\/Retinalogo-museal.jpg\" alt=\"RetinaDesign\" loading=\"lazy\" >\r\n    <h2>The RetinaDesign Perspective<\/h2>\r\n    <p>A one-of-a-kind piece isn\u2019t created at the push of a button. Each of the six steps contributes something to the piece: listening, precision, selection, design, craftsmanship. In the end, you\u2019re not wearing a product\u2014you\u2019re wearing a journey.<\/p>\r\n    <a class=\"rd-btn\" href=\"https:\/\/retinadesign.com\/en\/concept\/\" >About the Concept<\/a>\r\n  <\/aside>\r\n<\/section>\r\n\r\n<section class=\"rd-band b-beige\">\r\n  <div class=\"rd-image-cta\" style=\"--rd-img:url(\u2018https:\/\/retinadesign.com\/wp-content\/uploads\/2025\/05\/R6__9758-Beratung.jpg\u2019); --rd -img-mob:url(\u2018https:\/\/retinadesign.com\/wp-content\/uploads\/2025\/05\/R6__9758-Beratung.jpg\u2019);\">\r\n    <div>\r\n      <h2>The first step is a consultation.<\/h2>\r\n      <p>Free, no-obligation, online, or at our Basel studio. Everything else will follow from there.<\/p>\r\n      <a class=\"rd-btn light\" href=\"https:\/\/retinadesign.com\/en\/contact\/\">Book a consultation<\/a>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\r\n\r\n<section class=\"rd-band b-light\">\r\n  <div class=\"rd-faq-wrap\">\r\n    <h2>Frequently Asked Questions About the Process<\/h2>\r\n    <div class=\"rd-faq\">\r\n      <details><summary>How does the ordering process work at RetinaDesign?<\/summary><p>In six steps: personal consultation (online or in Basel), RetinaScan in about one minute, joint selection of the RetinaCode, design with a quote and optional 3D visualization, handcrafted production in our Basel studio,\r\n \r\npickup or worldwide shipping. The entire process takes about two months.<\/p><\/details>\r\n      <details><summary>How long does the entire process take?<\/summary><p>About two months from the consultation to the finished piece. If you need it faster, please ask us about our express service.<\/p><\/details>\r\n      <details><summary>Is the initial consultation free?<\/summary><p>Yes. The initial consultation is free\u2014available online via video or in person at our studio at Rheinsprung 10 in Basel.<\/p><\/details>\r\n      <details><summary>How does the RetinaScan work, and is it safe?<\/summary><p>A special camera captures the retinal pattern in about one minute\u2014contact-free and completely safe, similar to an eye exam at the ophthalmologist\u2019s office. The images are stored in encrypted form and used exclusively for your piece of jewelry.<\/p><\/details>\r\n      <details><summary>Can the entire process be done from abroad?<\/summary><p>Yes. The scan can be performed at a partner location within our global network, the consultation takes place via video, and the finished piece is shipped worldwide.<\/p><\/details>\r\n      <details><summary>How much does the 3D visualization cost?<\/ summary><p>CHF 400 per piece of jewelry. When you place an order, 100 percent of this amount will be credited toward your purchase. This means you\u2019ll see your piece in full detail before anything is manufactured, at no additional cost. <\/p><\/details>\r\n      <details><summary>Can I still adjust the design after the 3D visualization?<\/summary><p>Yes. That\u2019s exactly what the visualization is for: you review every detail, and production begins only after your approval.<\/p><\/ details>\r\n      <details><summary>What are the payment terms?<\/summary><p>A 50 percent deposit is due via bank transfer upon placing the order; the balance is due upon pickup. For international orders, we request payment in advance; installment payments are available upon request.<\/p><\/details>\r\n      <details><summary>What applies after delivery?<\/summary><p>A two-year warranty on workmanship, plus our lifetime promise: free cleaning and refurbishment, as well as free ring resizing for rings without gemstones.<\/p><\/ details>\r\n      <details><summary>What if I don\u2019t know my ring size?<\/summary><p>We\u2019ll send you a ring sizer kit free of charge. And if your size changes later, adjustments are possible while fully preserving the design.<\/p><\/details>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\r\n\r\n<\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home \u203a Process The Path to a One-of-a-Kind Piece The Process Six steps. Two months. A piece for a lifetime. From the initial consultation to delivery, every RETINA\u00ae piece follows the same serene journey. Here it is, step by step. Book a Consultation About the Concept The journey to your one-of-a-kind RETINA\u00ae piece involves six [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-32380","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>The Process: From RetinaScan to a One-of-a-Kind Piece in 6 Steps | RETINA\u00ae<\/title>\n<meta name=\"description\" content=\"Here\u2019s how your unique RETINA\u00ae jewelry is created: consultation, RetinaScan in one minute, design, 3D preview, handcrafted in Basel. 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